Retail Operations Manager
1 week ago
Job Overview:
We are seeking an experienced Retail Operations Manager to join our team at Estee Lauder Companies in Melbourne. The successful candidate will play a key role in supporting the Store Manager to achieve sales, customer service, and operational targets.
About the Role:
The Assistant Manager will be responsible for leading and coaching a team of Sales Associates to deliver exceptional customer experiences and drive sales growth. They will also oversee retail operations, including inventory management, cash reconciliation, and point-of-sale software.
Key Responsibilities:
- Lead and coach a high-performing team to achieve sales and customer service targets
- Oversee retail operations, including inventory management, cash handling, and POS software
- Develop and implement strategies to drive sales growth and improve customer engagement
- Work closely with the Store Manager to achieve business objectives and goals
- Provide inspirational and personalized customer service
- Maintain a safe and secure working environment
Requirements:
- Proven retail experience preferably within prestige beauty
- Previous supervisory experience with a proven track record of coaching/mentoring others
- Retail operations experience including inventory management and cash handling
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficient in Microsoft Office and retail POS software
- Applicants must be able to provide proof of right to live and work in Australia
About Estee Lauder Companies:
At Estee Lauder Companies, we believe in empowering our employees to reach their full potential. We offer a competitive remuneration package, outstanding training and development opportunities, and a culture that values diversity and inclusivity.
Salary: $60,000 - $70,000 per annum
Location: Melbourne, VIC
Job Type: Part-time
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