Retail Operations Manager

1 week ago


Melbourne, Victoria, Australia Estée Lauder Companies Full time
Estee Lauder Companies

Job Overview:

We are seeking an experienced Retail Operations Manager to join our team at Estee Lauder Companies in Melbourne. The successful candidate will play a key role in supporting the Store Manager to achieve sales, customer service, and operational targets.

About the Role:

The Assistant Manager will be responsible for leading and coaching a team of Sales Associates to deliver exceptional customer experiences and drive sales growth. They will also oversee retail operations, including inventory management, cash reconciliation, and point-of-sale software.

Key Responsibilities:

  • Lead and coach a high-performing team to achieve sales and customer service targets
  • Oversee retail operations, including inventory management, cash handling, and POS software
  • Develop and implement strategies to drive sales growth and improve customer engagement
  • Work closely with the Store Manager to achieve business objectives and goals
  • Provide inspirational and personalized customer service
  • Maintain a safe and secure working environment

Requirements:

  • Proven retail experience preferably within prestige beauty
  • Previous supervisory experience with a proven track record of coaching/mentoring others
  • Retail operations experience including inventory management and cash handling
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficient in Microsoft Office and retail POS software
  • Applicants must be able to provide proof of right to live and work in Australia

About Estee Lauder Companies:

At Estee Lauder Companies, we believe in empowering our employees to reach their full potential. We offer a competitive remuneration package, outstanding training and development opportunities, and a culture that values diversity and inclusivity.

Salary: $60,000 - $70,000 per annum

Location: Melbourne, VIC

Job Type: Part-time


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