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Business Services Operations Lead

2 weeks ago


Perth, Western Australia Minter Ellison Full time

Minter Ellison is a leading law firm with a rich history of excellence in legal and consulting services. Our team thrives on creating sustainable value for our clients, people, and communities.

We are seeking a motivated and experienced Business Services Team Leader to join our Perth office. The successful candidate will have 1 to 3 years of team leader experience in a professional services or corporate environment, preferably with strong knowledge in either Premises or Records Management.

Responsibilities
  • Lead the Business Services function, focusing on sustainable service delivery and operational excellence.
  • Supervise daily operations and ensure tasks are performed efficiently, professionally, and cost-effectively.
  • Act as the escalation point for any operational issues and their resolution.
  • Provide leadership, coaching, and development to team members, including training and performance management.

Key Responsibilities:

  • Lead and manage the Business Centre, Document Production, Mail and Courier, Premises, and Search and Lodgement functions.
  • Supervise the day-to-day requirements of the Business Services team.
  • Act as the escalation point for any operational issues.

Requirements:

  • 1 to 3 years of team leader experience in a professional services environment.
  • Strong knowledge in either Premises/Facilities or Records Management would be highly valued.