Spa Team Lead
1 week ago
Maintaining a high-performing spa team is crucial for delivering exceptional guest services.
Key Responsibilities:- Lead and oversee the team to ensure guests receive a warm welcome.
- Anticipate guest needs, provide recommendations, and arrange personalized services.
- Maintain in-depth knowledge of spa and wellness services within local facilities.
- Manage daily operations of the spa desk efficiently.
The ideal candidate will have strong leadership skills, a passion for resort operations, and excellent communication skills.
Requirements:- Able to navigate complex stakeholder environments.
- Sound understanding of emerging trends in the industry.
- Ability to coach and mentor teams.
- Confident communication and negotiation skills.
- Demonstrated business acumen with decision-making abilities.
- Strategic thinking and planning on a mid-to-long term scale.
- Strong personal integrity.
- Entrepreneurial spirit with drive and ambition.
- Good interpersonal skills with ability to communicate with all levels of team members.
- Flexibility to respond effectively to change.
- Role model in company values and culture.
A diploma in Beauty Therapy or similar qualification is required, along with a current First Aid Certificate.
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