Cosmetic Retail Sales Leader

2 days ago


Perth, Western Australia Estée Lauder Companies Full time

Drive retail sales and deliver 5 Star Customer Service as a Retail Manager at The Cosmetic Company Store in DFO Perth.

About the Role:

You will be responsible for managing and developing your team to achieve optimal performance. This involves delivering retail operational excellence, providing an efficient and effective work environment, and spending time on the floor coaching the team in customer service, sales & artistry.

As a key member of our team, you will lead by example to ensure a high touch experience is delivered to each customer. You will also have the opportunity to spend time on the floor conducting paid services once you are MAC certified.

What We Offer:
  • We offer corporate discounts of up to 30% when shopping in our Freestanding Stores and up to 60% when shopping in our Company Cosmetics Store.
  • Personal merchandise across two instalments each year for eligible employees, offering a great opportunity to try different products or replenish those can't live without heroes.
  • Paid parental leave of 14 weeks for full-time and part-time employees with 12 months service.
  • A comprehensive health and wellness program, including an Employee Assistance Program (EAP) to support personal wellbeing.
  • Birthday leave: Our full-time and part-time employees are gifted a half day of leave (3.8 hours) on their birthday.
  • Ongoing learning opportunities through our Education team, access to online learning platforms, LinkedIn Learning Access, and a dedicated Education program for Management roles.
Requirements:
  • Experience with makeup artistry.
  • Luxury beauty industry experience is highly desirable but not mandatory.
  • Proven leadership and retail experience.
  • Excellent customer service skills.
  • Previous experience in sales/goal-driven environments is desirable.
  • Experience gained within a retail store environment is advantageous.
  • Excellent communication, leadership, organizational, and time management skills.


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