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Digital Support Lead

3 weeks ago

Sydney, New South Wales, Australia beBeeDigital Full time $60,000 - $80,000
Digital Support Lead

The role of Digital Services In-Shift Support Supervisor is crucial in our digital ecosystem. This position serves as a liaison between digital services Crisis Supporters and the help team, aiming to expand service and performance to best support individuals seeking assistance.

Key Responsibilities:
  • Serve as a liaison between digital services teams.
  • Enhance service delivery and performance.
Requirements:
  • Bachelor's degree in a relevant field or equivalent experience.
  • Proven leadership skills with experience managing a team.
  • Excellent communication and interpersonal skills.
  • Familiarity with crisis support and help systems.
Benefits:
  • A challenging and rewarding work environment.
  • Opportunities for professional growth and development.
About this Role:

This position plays a vital role in supporting the digital services ecosystem. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.