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IT Infrastructure Engineer

3 weeks ago

Parramatta Park, Queensland, Australia Companion Systems Pty Ltd Full time

We are seeking an experienced IT professional to fill a permanent role in our software company based in Parramatta.

About the Role
  • This is a challenging and rewarding role that involves working closely with clients to understand their IT needs and providing technical support to ensure they receive optimal results.
  • The ideal candidate will have strong technical skills, excellent communication abilities, and a proven track record of delivering exceptional customer service.
Key Responsibilities
  • Assist clients in setting up and maintaining their IT infrastructure.
  • Manage our internal systems, ensuring they are secure, efficient, and effective.
  • Develop and implement new technologies and processes to improve our services.
  • Collaborate with the team to achieve shared goals and objectives.
  • Continuously update your knowledge and skills to stay current with industry trends and developments.
Requirements
  • Must be an Australian Citizen/Permanent resident.
  • Be available to start immediately or with short notice.
  • Have relevant IT certifications.
  • Have excellent communication and interpersonal skills.
  • Submit a cover letter outlining why you believe you are a fit for this position.
Preferred Qualifications

We are looking for a person with at least 5 years of experience in the following areas/skills:

  • Proven experience in IT Support or a similar role including Systems Administration experience.
  • Self-motivation and active problem-solving.
  • Excellent teamwork and organisational skills.
  • Excellent time management skills with the ability to prioritise tasks based on business impact.
  • Good general knowledge about:
    • Windows Server & Workstations (Active Directory, Domain Controller, Group Policy, Remote Gateway, Patching and monitoring, etc).
    • Office 365 - setup and configure.
    • OneDrive & SharePoint.
    • VPN - server-based or software-based.
    • Security in particular phishing.
    • Backups and antivirus control.
    • Networking concepts (DNS, DHCP, TCP/IP, Routing, Switching, Firewalls).

Holding certifications such as CompTIA A+ or Cisco CCNA can be beneficial but is not mandatory.