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Customer Experience Coordinator

2 weeks ago

Newcastle, New South Wales, Australia Oaks Hotels, Resorts & Suites Full time
Job Description
  • Lead the Front Office Team: Provide guidance and support to ensure seamless guest experiences and maintain high standards of customer service.
  • Ensure Operational Excellence: Meet and greet guests, manage front office operations, and maintain accurate records and reports.
  • Cultivate Positive Relationships: Develop and maintain strong relationships with guests, colleagues, and external partners.

In this role, you will have the opportunity to grow and develop your skills, working in a dynamic and supportive environment that values employee well-being and career advancement.