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Customer Service Team Member
2 months ago
We are seeking a Customer Service Team Member to join our team at Woolworths Supermarkets. As a Customer Service Team Member, you will be the face of our company, providing exceptional customer service and ensuring that our customers have a positive shopping experience.
Key Responsibilities- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with other team members to achieve sales and customer service targets.
- Collect trolleys from around the store, car park, and surrounding areas, ensuring that our customers have a safe and clean shopping environment.
- Rotate through various areas of the store, including customer service, checkout, and scanning groceries, to provide a comprehensive shopping experience.
As a Customer Service Team Member at Woolworths, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a range of benefits, including:
- Competitive hourly rate
- Ongoing training and development opportunities
- A fun and supportive work environment
- The opportunity to work with a diverse range of people and develop your communication skills
To be successful in this role, you will need to have:
- A genuine passion for food and shopping
- A customer-first mentality
- A love of teamwork and growing with others
- Flexibility and adaptability to change
- Reliability and a willingness to work
At Woolworths, we are committed to creating a workplace where our team members feel valued, respected, and empowered. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.
We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.