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Law Firm Receptionist
2 months ago
We are a top-tier law firm located in the heart of Melbourne's CBD, recognised for our commitment to excellence and exceptional client service.
The RoleWe are seeking a polished and proactive Receptionist to be the face of our Melbourne office. This is a prime opportunity for an individual who thrives in fast-paced environments and is eager to deliver outstanding service to clients and stakeholders.
Key Responsibilities- Greet and welcome clients with a warm and professional demeanor
- Provide exceptional service to clients and stakeholders, ensuring their needs are met with a high level of satisfaction
- Manage phone calls and email correspondence with efficiency and discretion
- Coordinate and set up meeting rooms for various events, ensuring seamless execution
- Handle hospitality needs, including preparing coffee, tea, and catering arrangements with attention to detail
- Assist with event coordination and other administrative tasks as needed, demonstrating a proactive and flexible attitude
You are a customer-focused professional with experience in front-of-house roles such as Receptionist, Hotel Concierge, or similar. You will be polished and confident to interact with senior professionals in a corporate setting, possessing exceptional communication skills and a dedication to superior customer service.
Key Skills and Attributes- Proven experience in a front-of-house or guest services role, with a strong track record of delivering exceptional customer experiences
- Strong dedication to providing exceptional customer service, with a focus on building strong relationships with clients and stakeholders
- Ability to maintain composure in a dynamic, fast-paced environment, with a high level of adaptability and flexibility
- Hospitality experience: making coffee, tea, and setting up catering arrangements with attention to detail
- Commitment to confidentiality and high standards of professionalism, with a strong sense of discretion and integrity
- Excellent attention to detail and communication skills, with the ability to articulate complex information in a clear and concise manner
- A strong work ethic and proactive attitude, with a willingness to take on new challenges and responsibilities
- Be a part of a highly respected law firm known for its excellence and commitment to client service
- Enjoy a stable Monday to Friday work schedule, with a competitive salary package and comprehensive benefits
- Permanent position with opportunities for growth and development, in a dynamic and supportive work environment
