Plumbing Trainee

2 weeks ago

South Toowoomba, Queensland, Australia Reece Group Full time

Company Overview

The Reece Group is a leading international company that prides itself on exceptional values and customer focus. Its core business involves supplying plumbing and bathroom products to plumbers and retail customers, with various specialty businesses such as Irrigation, HVAC-R, Bathroom Life, Onsite, and Civil.

In 2013, the Reece Group expanded its network by acquiring refrigeration and air conditioning businesses Actrol and Metalflex. Throughout the organization, staff aim to provide friendly and expert customer service to maintain their position as industry leaders.

Job Description

We are partnering with Murray Mallee Training Company Ltd to find Year 10 students for School–based Traineeships, where you will work towards a Certificate II in Retail Services. The traineeship involves working in our Reece branch and completing certificate requirements, such as workbooks and on-the-job training and assessments.

Your traineeship will be in our retail showrooms, assisting customers in building beautiful bathrooms. This position is ideal for students interested in interior design or sales, with excellent customer service skills essential.

This role is based at Plumbing Toowoomba West.

Key Responsibilities

  • Embracing Reece's values, policies, and procedures
  • Providing excellent customer service
  • Completing all certificate requirements
  • Processing sales and managing stock
  • Answering phones and taking messages/orders
  • Communicating effectively with customers and staff
  • Bolstering product knowledge
  • Ensuring follow-up with customers
  • Maintaining a high standard of our branch

About You

To succeed in this role, you should possess:

  • Strong written and verbal communication skills
  • Ability to follow instructions
  • Enthusiasm and a positive attitude
  • Willingness to try new things
  • Team player mindset
  • Commitment to maintaining a tidy workspace
  • Good presentation

You will work approximately one and a half days per week, with Saturday availability mandatory. Additional hours during school holidays are available and recommended to support your progress.

Estimated annual salary: $40,000 - $60,000 depending on location and experience.

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