
Healthcare Clinical Support Specialist
1 day ago
We are seeking a highly skilled and motivated individual to provide clinical support and undertake training activities for our products and services in the healthcare industry.
The successful candidate will work closely with our team to ensure seamless delivery of our solutions, aligning with sales and marketing strategies to achieve business objectives.
- Provide exceptional clinical support to customers on our products while maintaining a high level of product knowledge.
- Support surgical procedures in the hospital environment on a range of products as required.
- Manage the clinical training and in-servicing schedule in alignment with the sales strategy.
- Enhance operating efficiencies, including management of surgeon preferences and integration of warehouse and customer service initiatives.
- Ensure the appropriate execution of the shared calendar.
- Support the maintenance and development of customer profiles and preferences.
Key Requirements:
- Proven experience in a medical field or theatre setting or tertiary qualifications in science or medical-related discipline.
- Proven experience in the orthopaedic and/or endoscopy field is essential.
- Extensive understanding of orthopaedic and/or endoscopy products, industry technical terminology, and clinical knowledge.
- Good understanding of the operating theatre environment and surgical procedures.
- Good understanding of the Australian public and private healthcare system.
- A knowledge of selling skills.
- Computer proficiency in MS Office.
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