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Market Operations Manager

2 months ago


Gold Coast, Queensland, Australia Goodwill Projects Full time
About Goodwill Projects

Goodwill Projects is a leading market, events, and venue management business in South East Queensland, with a strong presence in the region's vibrant market scene.

We have a rich history of pioneering innovative market concepts, with our flagship market in Brisbane dating back to 2006. Today, we coordinate 12 highly popular markets across the region, attracting thousands of loyal visitors each week.

About the Role

We are seeking a highly organized and customer-focused Market Manager to join our team on the Gold Coast. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our weekly markets, including setup, management, and breakdown.

Key responsibilities will include:

  • Managing a team of market staff to deliver exceptional customer experiences
  • Coordinating with over 100 stallholders to ensure a seamless market experience
  • Overseeing the setup and breakdown of market infrastructure, including power, seating, and presentation
  • Ensuring compliance with health and safety regulations and protocols

The ideal candidate will have a strong background in customer service, event management, or a related field, with excellent communication and organizational skills. You will be comfortable working in a fast-paced environment and be able to think on your feet to resolve any issues that may arise.

Requirements
  • Minimum 3 years' experience in a customer-facing role or event management
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Availability to work on Sundays and occasional special events

We offer a competitive salary and benefits package, as well as the opportunity to work with a dynamic and innovative company. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.