Customer Service Representative Opportunity

23 hours ago

Adelaide, South Australia beBeeCareers Full time $50,000 - $80,000
Customer Service Representative Opportunity

We are seeking a talented and enthusiastic individual to join our customer service team as a Support Member Service Consultant. As a key member of our team, you will be responsible for delivering exceptional customer experiences, building rapport with members, and identifying opportunities to promote our products and services.

  • Deliver high-quality customer service, resolving issues efficiently and effectively;
  • Build relationships with members, understanding their financial needs and goals;
  • Identify opportunities to promote our products and services, aligning them with members' needs;
  • Work collaboratively with colleagues to achieve business objectives;
  • Maintain accurate records and reports, ensuring data integrity and compliance.
Requirements

To succeed in this role, you will need:

  • A passion for delivering excellent customer service and building strong relationships;
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups;
  • Strong problem-solving skills, with the ability to think critically and make informed decisions;
  • Basic computer skills, including proficiency in Microsoft Office applications;
  • Flexibility and adaptability, with the ability to work in a fast-paced environment.
Benefits

In addition to a competitive salary and benefits package, we offer:

  • A comprehensive training program, equipping you with the skills and knowledge needed to succeed;
  • Ongoing support and coaching, helping you to develop your career;
  • A collaborative and dynamic work environment, where you can grow and thrive;
  • A range of employee benefits, including discounts on banking products and services, and access to exclusive rewards programs.

This is an exciting opportunity to join a leading financial institution and make a real difference in people's lives. If you are passionate about customer service and want to take your career to the next level, apply now to become a part of our team

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