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Restaurant Operations Manager

2 months ago


Gold Coast, Queensland, Australia Grill'd Full time
About the Role

We are seeking an experienced Restaurant Operations Manager to join our team at Grill'd Byron Bay. As an Assistant Restaurant Manager, you will play a key role in leading our team to deliver exceptional customer service and great burgers.

Key Responsibilities
  • Lead, support, and manage a team to achieve sales targets and provide excellent customer service.
  • Prioritize product quality, efficient processes, comprehensive training, safety, and employee satisfaction.
  • Drive sales and ensure utmost customer satisfaction through effective inventory management and customer engagement.
  • Coach team members through workshops and online training to enhance their skills and knowledge.
  • Maintain compliance and uphold high standards in all aspects of restaurant operations.
Requirements
  • Previous leadership experience in fast-paced hospitality environments.
  • Demonstrated leadership and coaching ability to empower teams.
  • A customer-first approach and the ability to create a dynamic and rewarding environment.
  • Strong communication and interpersonal skills to build effective relationships with team members and customers.
What We Offer
  • A generous salary package and relocation assistance to support your career growth.
  • Flexible work arrangements to support your lifestyle outside of work.
  • Endless opportunities for career growth and professional development.
  • A positive and supportive work environment that values employee well-being and satisfaction.