Lead Contact Centre Manager

About Belgravia LeisureWe are a leading leisure management company that delivers exceptional experiences to our customers. Our team is passionate about providing outstanding service, and we're looking for a skilled Contact Centre Manager to join us.Estimated Salary: $85,000 - $110,000 per annumJob DescriptionA competitive salary is offered for this...

About the OpportunityWe are seeking a highly motivated Contact Centre Manager to lead our Health Insurance Contact Centre within our Customer Service team. Our Contact Centres serve as a primary point of connection for Bupa Health Insurance customers and potential customers.Our Contact Centre Advisors engage in meaningful interactions via the voice channel,...

Ingenico, a global leader in fintech, seeks a seasoned professional to oversee its contact centre operations. With a strong technical background and leadership skills, this individual will be responsible for ensuring seamless customer interactions.The Contact Centre Manager plays a pivotal role in driving customer satisfaction and loyalty. Key...

Job Description:We are seeking an experienced and motivated Team Leader to join our dynamic Contact Centre team at Belgravia Leisure. As a key member of the management team, you will be responsible for leading and managing a team of 10-15 direct contact centre consultant reports.About the Role:The ideal candidate will have excellent leadership, people...

About the RoleWe are seeking a highly skilled Contact Centre Manager to lead our team of consultants in delivering exceptional customer service and achieving sales/service targets.The successful candidate will possess excellent leadership, people management and team management skills, with experience managing a team of 10-15 direct contact centre consultant...

About the RoleWe're seeking a highly skilled and experienced professional to lead our outsourced contact centre service delivery and tag management providers. As our Contact Centre and Tag Manager, you'll play a pivotal role in ensuring we deliver outstanding customer experience via our offshore contact centre provider, while continuing to evolve and...

About the OpportunityWe are seeking a highly experienced Senior Contact Centre Manager to lead our Health Insurance Contact Centre team in delivering exceptional customer experiences.The successful candidate will be responsible for managing a team of 10-15 direct reports and ensuring that service targets are achieved through developing and training staff,...

Ingenico Group is a global leader in the fintech market, with a rich history of innovation and a diverse community of experts driving the evolution of commerce worldwide.We provide merchants with a comprehensive range of services and solutions that simplify payment processes and enhance the consumer experience, across various sales channels and payment...

About the RoleWe are seeking a seasoned Contact Centre Team Lead to join our dynamic team at Ingenico Group. As a key member of our customer support team, you will be responsible for leading a team of technical and customer support agents in delivering exceptional service to our clients.

About IngenicoIngenico is a global fintech leader with over three decades of experience and a workforce of over 7,500 people. Our extensive footprint enables us to scale projects and nurture talents. Innovation is ingrained in our DNA, and our diverse community of experts continually anticipates the evolution of commerce worldwide.We provide merchants with a...

Job DescriptionWe are seeking a highly skilled and experienced Technical Operations Manager to lead our Contact Centre team in Melbourne. As a key member of our team, you will be responsible for ensuring the effective and efficient functioning of our Technical contact centre.In this role, you will oversee daily operations, optimise processes to enhance...

Contact Centre Team Lead - Technical Support Leadership RoleIngenico Group is a global leader in the fintech market, with a rich history spanning over three decades. Our diverse community of experts continues to anticipate the evolution of commerce worldwide, providing merchants with innovative services and solutions that eliminate payment...

Lead a High-Performing TeamWe are seeking an exceptional Team Lead - Health Insurance Contact Centre Manager to join our Customer Service team. This exciting opportunity will enable you to make a meaningful impact on the lives of our customers.Bupa is an international healthcare group committed to helping people live longer, healthier, happier lives. With...

Dynamic and Experienced Strategic Contact Centre Operations ManagerWe are seeking a highly skilled and motivated Strategic Contact Centre Operations Manager to join our team. As a key member of our Senior Leadership team, you will be responsible for driving the growth and success of our sales contact centre.About the RoleLead the development and...

As a Sales Team Lead - Contact Centre Operations, you will be responsible for spearheading the growth and expansion of our contact centre. You will oversee daily operations to ensure agents meet sales targets while maintaining high-quality customer interactions. Key Responsibilities: Operational Management: Oversee daily operations to ensure agents meet...

About the OpportunityWe are seeking a highly skilled and experienced Contact Centre Team Lead to join our Health Insurance team in Australia, New Zealand, or Hong Kong.As a key member of our Customer Service team, you will be responsible for managing a team of 10-15 direct reports and ensuring that business targets and key metrics are met.Key...

Belgravia Leisure is seeking an experienced Team Leader to play a key role in the growth of our contact centre expansion. As a Team Leader, you will possess the skills to recruit, manage performance and lead teams effectively.Key ResponsibilitiesManage various communication channels, including voice, web messaging, SMS and email.Lead consultants to achieve...

Lead a Multinational Team in MelbourneWe are seeking a driven manager to join our multinational firm specialising in the business travel sector.Vocal fluency in English, Chinese and Mandarin is mandatory for this roleA minimum of 2 years experience in a leadership position within a contact centre environment is requiredThe ability to coach, develop and...

About SMAART RecruitmentWe are a renowned recruitment agency specialising in the business travel sector, serving businesses worldwide. About YouVocal fluency in English, Chinese and Mandarin is mandatory for this role.You must have proven experience in a leadership position within a contact centre environment.The ability to coach, develop and motivate your...

Job DescriptionWe are seeking a highly skilled Contact Centre Solutions Architect to join our team at Optus. As a key member of our architecture team, you will be responsible for providing technical advice and expertise to support the design and delivery of complex business solutions that integrate data, voice, video communications and systems components...