Medical Professional with Excellent Customer Service Skills

3 weeks ago


Melbourne, Victoria, Australia Lifeblood Full time

We are seeking a skilled Medical Professional to join our team at Lifeblood. As a Donor Services Nursing Assistant, you will play a vital role in ensuring the smooth operation of our Melbourne CBD Donor Centre.

About the Role

This is a permanent part-time opportunity with 57 hours per fortnight available. The successful candidate will work across a rotating roster from Monday to Sunday, supporting donors through their donation process and achieving collection targets.

Key responsibilities include:

  • Greeting and interviewing potential donors to understand their eligibility and suitability to donate
  • Completing routine blood pressure and haemoglobin tests
  • Setting up machines, tubing, and collection bags
  • Inserting and removing needles safely to collect whole blood, plasma, and platelets
  • Monitoring donors post-donation and assisting them to rebook for their next donation

The ideal candidate will have excellent customer-facing skills, a genuine passion for delivering exceptional service, and the ability to work collaboratively as part of a diverse team.

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary package estimated at $65,000 - $85,000 per annum, depending on experience
  • Opportunities for professional growth and development through our paid and flexible self-paced training program
  • An inclusive and supportive work environment that values your wellbeing and encourages work-life balance
  • A range of benefits, including salary packaging, discounted private health cover, and access to employee assistance programs

If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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