Hospitality Management Professional Wanted in Pakenham

7 days ago


Melbourne, Victoria, Australia Frontline Recruitment Full time

Are you a motivated and experienced hospitality professional looking for a new challenge? Frontline Recruitment is seeking an Assistant Manager to join our client's team in Pakenham.

About the Role

This is an exciting opportunity for someone who enjoys working in a dynamic and welcoming environment. As an Assistant Manager, you will be responsible for supporting the General Manager in day-to-day operations and decision-making. You will lead and motivate staff to deliver high-quality customer service, manage stock control and ordering, and oversee venue presentation.

Key Responsibilities
  • Support the General Manager: Assist with day-to-day operations, including decision-making and problem-solving.
  • Lead and Motivate Staff: Develop and implement strategies to improve customer satisfaction and employee engagement.
  • Manage Stock Control: Oversee inventory management, ensuring optimal levels of stock are maintained.
  • Oversee Venue Presentation: Ensure a welcoming and tidy environment is maintained at all times.
  • Handle Customer Inquiries: Respond to customer complaints and resolve issues promptly and professionally.
About the Company

Our client is a well-established hospitality venue known for its vibrant and welcoming atmosphere. With a commitment to providing exceptional service and quality offerings, this venue has become a local favourite.

Requirements
  • Previous Experience: Previous experience in a management role within hospitality is essential.
  • Strong Leadership Skills: Ability to motivate and guide a team to achieve high-quality results.
  • Gaming Experience: Required, with an understanding of compliance and service standards.
  • Excellent Communication Skills: Strong communication and interpersonal skills, with a customer-focused attitude.
  • Flexibility: Willingness to work a rotating roster, including nights and weekends.

The salary for this position is around $80,000 - $100,000 per annum, depending on experience.



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