Water Facility Operations Manager

4 weeks ago


Albany Creek, Queensland, Australia Belgravia Leisure Full time

The Role

We are seeking a highly skilled and safety-focused Aquatic Duty Manager to lead our team in delivering exceptional customer service and ensuring a safe and enjoyable experience for our patrons.

The successful candidate will have a passion for safety around water and excellent communication skills to effectively interact with a diverse range of ages, abilities, cultures, and needs.

Key Responsibilities:

  • Coordinate day-to-day operations of the facility with a focus on safety and high-quality service delivery
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead and motivate a team of staff to achieve exceptional results
  • Ensure compliance with OHS and public safety regulations
  • Hold current First Aid (Level 2) and CPR certificates, as well as a National Police Check and Pool Lifeguard and Operations Certificates

Requirements:

  • Strong leadership experience with the ability to inspire and motivate others
  • Excellent verbal communication skills and a commitment to customer service excellence
  • Ability to work mornings, evenings, and weekends
  • Previous experience in a comparable role is highly regarded


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