Holiday Season Leader

7 days ago

Port Macquarie, New South Wales, Australia beBeeLeadership Full time $63,000 - $87,000

We are seeking a skilled and dedicated leader to join our team as a Christmas Experience Team Lead.

Job Description

The successful candidate will be responsible for leading and motivating their team to deliver exceptional visitor experiences. This will involve overseeing daily operations, managing rosters and workflow to ensure smooth operations, welcoming families and maintaining a joyful atmosphere, and bringing energy and positivity to the team even on busiest days.

Key Responsibilities
  • Leading and motivating your team to deliver high-quality visitor experiences
  • Managing daily operations, rosters, and workflow to ensure seamless service delivery
  • Welcoming families and maintaining a joyful atmosphere that delights our visitors
  • Bringing enthusiasm and positivity to the team, even in challenging circumstances
  • Overseeing POS operations, processing, and packaging visitor prints and photo packages with care and attention to detail
  • Ensuring every family's photo moment with Santa is of the highest quality and unforgettable
Numerical Goals
  • 100% of teams meet or exceed visitor satisfaction targets
  • 95% of customers report an excellent experience with our team leads

As a key member of our team, you will embody our values: We're a team, People-first, Led by care, Playful with purpose, Driven by progress, Quality-obsessed, and All substance, no spin.

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