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Service Delivery Manager
2 months ago
The Service Manager is responsible for the management of allocated CYF services and provision of support to CYF state and operational management and contributes as an integral member of the Children, Youth and Families group and supports activities aligned with the strategic direction of and consistent with the mission and values of Churches of Christ in Queensland.
Key Responsibilities- Ensure the service meets client needs and operates in line with organisational and legislative requirements;
- Promote effective working relationships with funding bodies and key stakeholders;
- Participate in the negotiation of contracts, funding arrangements and service agreements;
- Work sensitively with Aboriginal and Torres Strait Islander staff, children, young people, families and communities to provide culturally inclusive services and achieve sustainable outcomes within a culturally safe environment;
- Collaborate with communities to keep children and families safe and perform position responsibilities in accordance with the Sanctuary Model of Care framework.
- Qualification in Social Work, Psychology, Social Sciences, or other related discipline;
- Applied knowledge of financial management systems and budgeting;
- Knowledge of the Sanctuary Model of Care;
- Experience in a management role in a social welfare context for three years;
- Experience in child protection work;
- Ability to identify business development opportunities, operating model requirements and customer experience;
- Current driver's licence and willingness to travel intrastate periodically;
- National Police Certificate – or the ability to acquire;
- Working with Children (Blue Card) – or the ability to acquire;
- Child Safety and Personal History Screening Check (LCS) – or the ability to acquire - where the service and role provides care or support in a licensed care service.
The successful candidate will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety.
