Independent Service Specialist
4 weeks ago
Job Summary
At TechnipFMC, we are seeking an experienced Service and Support Specialist to join our team. As a key member of our service team, you will be responsible for the installation, testing, and repair of new and reworked TechnipFMC products (equipment and tools).
Key Responsibilities
- Installs, tests, and repairs new and reworked TechnipFMC products (equipment and tools)
- Handles customer comments, requests, and complaints
- Provides sales support ensuring the customer is fully informed of all aspects of the job
- Completes Field Service Orders (FSO) and Field Spare Parts Tickets (FSPT), and accountable for the timely submission of these and other revenue-generating documents
- Establishes and maintains communication with a customer representative on issues related to job installation/testing procedures, equipment tooling, and spare parts requirements
- Assures all quality issues and documentation is communicated and sent back to Service Management
- Completes field documentation after the completion of each service job
- Provides project support as required, handles project issues as they arise to eliminate downtime
- Prepares and completes safety-related documentation, pursues safe work practices
- Leads others in completing tasks in accordance with procedures and applicable codes and/or standards
- May serve as the on-site supervisor to the field service crew and for reporting back to Service Management
- Assists as needed with the development of procedural requirements for current and future jobs
Requirements
- High school diploma or equivalent technical diploma
- Minimum 5 years of experience in field service technician role
- Advanced knowledge of one or more of the following fields: electrical; subsea equipment; hydraulics equipment; mechanical equipment and tools; structural steel
- Ability to read and understand drawings
- Able to perform moderate complex calculations
- Ability to understand, troubleshoot, explain, and teach others about technical tools and instruments required to perform duties
- Knowledge of applicable theories, practices, and accepted internal business processes and procedures
TechnipFMC Values Diversity, Equity, and Inclusion
We promote diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters, and we encourage you to add to our culture.
About TechnipFMC
We are a global leader in the energy industry, committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration. We value curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. We are a culture that encourages you to bring your unique energy to our team of over 20,000 people worldwide. Discover a rewarding, fulfilling, and varied career that you can take anywhere you want to go.
Learn More
Visit our Career Page to learn more about TechnipFMC and find other open positions. Follow us on LinkedIn for company updates.
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