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ITIL Production Engineer

2 months ago

Banana, Australia TST Group Full time

We at TST Group have an urgent job opening for one of our valued customers. Please confirm your availability for this role and share your updated resume along with your salary expectations and authorize TST Group to share your profile for this contract opening.

Job Details

Role: ITIL Production Engineer

Mode of Hiring: B2B Contract

Location: Krakow, Poland (Hybrid 2/3 days weekly onsite)

Requirements

  • Strong written and oral English skills with the ability to work with a global virtual team across multiple regions.
  • Flexibility to work in shifts and provide on-call support, especially during weekends and public holidays.
  • Ability to work effectively and professionally under pressure.
  • Proven experience as a production technical support engineer.
  • Excellent problem-solving and root cause investigation skills.
  • Understanding of IT Infrastructure is essential.
  • Knowledge of Host to host and SWIFT gateways is a MUST.
  • Positive 'can do' attitude and self-motivated. Adaptive capacity in learning new knowledge.
  • Development and support experience on IBM Sterling Integrator, Sterling Engine proxy, Sterling authentication server, Sterling configuration manager.
  • Good knowledge about File Transmission protocols like FTPS, SFTP, AS2, SOAP, AS2, and SwiftNet FileAct and InterAct.
  • Java and Unix/Linux environments. Knowledge of Oracle Databases.

Key Skills

  • ITIL Production Engineer
  • Production Technical Support Engineer
  • Host to Host and SWIFT Gateways
  • IBM Sterling Integrator
  • File Transmission Protocols
  • Java and Unix/Linux
  • Oracle Databases

About TST Group

TST Group is a leading provider of IT services and solutions. We are committed to delivering high-quality services to our customers and are seeking a talented ITIL Production Engineer to join our team.