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Job Summary

We are seeking a highly skilled and experienced maintenance professional to lead our facility maintenance function. The successful candidate will be responsible for the strategic leadership of Council's facility maintenance operation.

About the Role
  • Leading and empowering reactive and planned maintenance teams to deliver timely, cost-effective services
  • Providing strategic oversight of Council's reactive maintenance operations, ensuring responsive service and quality outcomes
  • Overseeing statutory compliance and essential safety measures across all Council facilities
  • Supporting the delivery of scheduled maintenance through bundled service contracts, ensuring operational effectiveness and timely escalation of contractor performance issues
  • Overseeing the integrated collection and analysis of asset condition data through operational workflows, audits, and maintenance history
  • Leading efforts to translate asset insights into planning inputs, strategies, and risk mitigation actions
Requirements
  • Tertiary qualifications in Engineering, Facilities Management, Asset Management, or a related field
  • Extensive experience leading planned and reactive facilities maintenance operations
  • Expert-level knowledge of statutory and regulatory obligations related to building safety, maintenance, and compliance, with demonstrated ability to ensure Council meets all legal and risk-based requirements
  • Demonstrated leadership in navigating complex compliance frameworks and embedding risk-aware practices across operational teams
  • Proficiency in TechnologyOne for budget, work order, procurement, and asset data management
  • Demonstrated experience leading operational delivery of contractor-based maintenance services, with ability to identify service issues and support performance improvement in collaboration with contract managers
  • Expert knowledge of key building compliance legislation and standards including NCC/BCA, Essential Safety Measures (ESM), Work Health and Safety (WHS), and Disability Discrimination Act (DDDA)
  • Experienced and emotionally intelligent leader with the ability to build trust, support team growth, and guide others through clarity, collaboration, and consistency
  • Excellent stakeholder engagement and communication skills, including high-level report writing and negotiation, with a calm and composed style that balances empathy with firm adherence to statutory, policy, and service expectations