Administrative Support Professional

6 days ago

Adelaide, South Australia GenesisCare Full time

About the Role

We are seeking an experienced Administrative Support Professional to join our team in Adelaide clinics. As a key member of our administrative staff, you will provide exceptional support to clients and staff, ensuring a professional and friendly experience.

Key Responsibilities

  • Provide administrative support to clients and staff, prioritizing customer service and adaptability.
  • Act as the first point of contact for patients, providing excellent phone and face-to-face service.
  • Manage patient records, filing, and data entry with accuracy and attention to detail.
  • Ensure the smooth running of the clinic, coordinating appointments, consultations, and billing processes.
  • Collaborate with the team to maintain efficient processes and high-quality patient care.
  • Be required to work across multiple Adelaide sites.

Requirements and Qualifications

  • Previous experience in the medical industry or similar field.
  • Excellent communication skills and ability to work independently or as part of a team.
  • Strong organizational skills, with attention to detail and ability to manage competing priorities.
  • Experience with patient billing systems and Medicare mechanisms would be highly valued.
  • Exceptional phone manner and ability to handle high volumes of patient inquiries.
  • Able to learn new systems and applications quickly.

Benefits and Culture

  • A competitive salary range of $60,000 - $80,000 per annum.
  • Opportunity to own your development, learn every day, and grow with GenesisCare's rapid expansion.
  • Thriving close-knit culture with strong communities and supportive environment.
  • Range of benefits including Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount.
  • Access to free confidential support services for employees and their families.

About GenesisCare

By joining GenesisCare, you will become part of a progressive and passionate team united by a common purpose: delivering the best possible life outcomes through innovative cancer care and heart disease treatment. With over 2,000 employees across 50 locations nationally, we offer a dynamic and agile working culture with opportunities for growth and development.

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