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Adelaide, South Australia Frontline Recruitment Full time{"title": "Retail Operations Manager", "description": "As the Retail Operations Manager, you will oversee the day-to-day operations of our retail space, ensuring a seamless shopping experience for our customers. Your leadership will play a crucial role in enhancing our pharmacy\u2019s reputation as a trusted healthcare provider and retail destination. This...
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Adelaide, South Australia Savers Australia Full time{"title": "Retail Manager Role Overview", "content": "About Savers AustraliaWe're a global reuse champion, dedicated to making a positive impact on our community and the environment. Our team is passionate about providing exceptional customer service and creating a unique shopping experience for our customers.The Retail Manager is a key leadership role...
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Adelaide, South Australia Savers Australia Full time{"title": "Retail Manager Role Overview", "content": "About Savers AustraliaWe're a global reuse champion, dedicated to making a positive impact on our community and the environment. Our team is passionate about providing exceptional customer service and creating a unique shopping experience for our customers.The Retail Manager is a key leadership role...
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Retail Operations Manager
2 months ago
Savers Australia is a global leader in the second-hand industry, with a mission to champion reuse and sustainability. Our company has grown from a single thrift shop to a global brand, with a strong commitment to making a positive impact on the environment and our communities.
About the RoleThe Retail Manager is a key leadership position at Savers Australia, responsible for overseeing the retail operations team at our Kilburn store. The successful candidate will be responsible for ensuring that our customers and donors receive exceptional customer service, and will work closely with the Store Manager and District Manager to drive sales and achieve business objectives.
Key Responsibilities:- Analyzing sales data and adjusting the sales floor to maximize sales
- Coaching and developing team members to provide outstanding customer service
- Leading by example and role-modeling excellent customer service skills
- Welcoming new team members and ensuring a smooth onboarding process
- Collaborating with the Store and District Manager to plan and execute retail strategies
To be successful in this role, you will need to have a strong background in retail management, with experience in leading teams and driving sales growth. You will also need to have excellent communication and coaching skills, as well as a passion for delivering exceptional customer service. Additionally, you will need to be available to work full-time hours, including weekends and holidays.
Requirements:- Availability for full-time hours, including weekends and holidays
- Experience in retail management, with a focus on customer service and sales growth
- Strong communication and coaching skills
- Passion for delivering exceptional customer service
- Ability to work collaboratively as part of a team
Savers Australia is a dynamic and supportive work environment, with opportunities for career growth and development. We offer competitive salaries, comprehensive training programs, and a range of benefits to support our team members' well-being and success.
