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Customer Service Team Member

4 weeks ago

Caroline Springs, Victoria, Australia Woolworths Full time
About the Role

We are seeking a Customer Service Team Member to join our team at Woolworths Supermarkets. As a Customer Service Team Member, you will be the face of our company, providing exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities
  • Provide exceptional customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
  • Work collaboratively with other team members to achieve sales targets and provide a seamless shopping experience for our customers.
  • Collect trolleys from around the store, car park, and surrounding areas, ensuring that our customers have a safe and clean shopping environment.
  • Rotate through various areas of the store, including customer service, scanning groceries, and other tasks as required.
What We Offer

As a Customer Service Team Member at Woolworths, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are the same. You will be part of a team that is passionate about providing exceptional customer service and making a difference in our customers' lives.

We offer a range of benefits, including:

  • A competitive hourly rate
  • Opportunities for career advancement and professional development
  • A fun and supportive work environment
  • Flexible scheduling to suit your needs
Requirements

To be successful in this role, you will need to have:

  • A genuine passion for food and shopping
  • A customer-first mentality
  • A love of teamwork and growing with others
  • Flexibility and adaptability to change
  • Reliability and a willingness to work
Why Work with Us

At Woolworths, we are committed to creating a workplace where our team members feel valued, respected, and empowered. We are proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.