Exceptional Venue Manager

2 weeks ago


Brisbane, Queensland, Australia Woolworths Group Full time

Company Overview

Mission Beach Resort is a premier destination, offering an unparalleled experience with its stunning rainforest and world-class beaches. As an Assistant Manager, you will be part of a dynamic team, dedicated to delivering exceptional guest experiences.

Estimated Salary: $71,300 + Super + Half Yearly Bonus

This role offers a highly competitive salary package, reflecting the resort's commitment to attracting and retaining top talent.

Job Description

As a skilled leader, you will drive day-to-day operations, ensuring seamless execution of venue activities. You will lead, develop, and coach a diverse team to deliver exceptional results, focusing on customer satisfaction, operational efficiency, and revenue growth.

Key Responsibilities:

  • Develop and implement strategies to enhance customer experiences and drive business growth
  • Manage venue operations, including rostering, recruiting, and back-of-house administration
  • Lead a high-performing team, fostering a culture of excellence and innovation
  • Collaborate with stakeholders to achieve business objectives and ensure alignment with company goals

Requirements and Qualifications

To succeed in this role, you will possess:

  • Hospitality/Retail leadership experience, preferably with a focus on food, bars, and gaming
  • Ability to lead, develop, and coach a large, multi-skilled team
  • Operational expertise to achieve financial and business targets
  • Excellent customer service skills and industry RSA, RSG, RMLV, and Approved Manager qualifications

Benefits

Join our dynamic team and enjoy:

  • An exclusive discount card for ALH pubs, BWS, Dan Murphy's, Woolworths, Big W, and other Endeavour Group brands
  • Paid parental leave for permanent team members
  • Annual Share Purchase Plan for eligible team members
  • Awards Nights and Service Recognition Program

About Us

We are together creators at ALH, a subsidiary of Woolworths Group, where we strive to create memorable moments for millions of people. Our goal is to build a safe, inclusive, and fun environment, fostering a more sociable future for our customers and each other.



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