Entry-Level IT Professional
7 days ago
Grow your career with us, and become an integral part of our IT team as an entry-level IT Support Technician.
Job DescriptionAs a key member of our IT team, you will provide telephone and remote support to our Store and Support Office Team Members.
- Provide telephone and remote IT support to Store and Support Office Team Members.
- Respond to support requests via the Helpdesk system.
- Provide after-hours support on a rotational on-call basis for critical operations.
Our ideal candidate has experience in a support/call centre environment, knowledge of Microsoft Windows, Active Directory, and Office 365, basic understanding of LAN/WAN technologies, excellent communication skills, both oral and written, strong attention to detail, resourcefulness and multi-tasking ability, outstanding problem-solving skills.
Benefits- Free access to mental health, financial & wellbeing support services through our EAP service.
- Opportunities to support the Petstock Foundation, sustainability projects, and community partnerships.
- Option to purchase up to 2 weeks of additional paid leave & 4 weeks of paid parental leave.
- Health and wellness services at a corporate discount.
- Exclusive access to Workplace Banking.
We operate with family values, passion for pets and people, inclusivity, and inspiration for pets, people, and the planet. Our team is passionate, knowledgeable, and down-to-earth, making an impact for Pets, People, and the Planet.
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