Supervisor - Power Generation Specialist

2 weeks ago

Darwin, Northern Territory, Australia Cummins Inc. Full time

Job Summary

We are seeking a highly skilled and experienced Supervisor to join our Power Generation team at Cummins Inc. As a Supervisor, you will be responsible for providing technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer's site.

Key Responsibilities

  • Establish and maintain productive customer relationships, ensuring prompt and efficient attention to customer needs.
  • Apply specialized tools and follow documented procedures and policies to diagnose and complete complex repairs at customer sites.
  • Perform preventative maintenance activities as per documented schedules and standards on power generation products in the field.
  • Evaluate and escalate unresolved issues to product specialists or supervisors.
  • Coach and develop technicians and/or apprentices, transferring knowledge and experience to others, and provide work direction as needed.
  • Complete required documentation, such as service worksheets, timesheets, warranty claims, and quality documents via handwritten forms or business system input screens.
  • Complete training in line with skill and business requirements.
  • Maintain service vehicles and tools for cleanliness and proper operation.
  • Ensure adherence to all relevant Health, Safety, and Environmental policies, procedures, and legislation, and report any issues or incidents to site management and supervisors.

Requirements

  • Apprentice Certified Power Generation/Electrical Technician (Preferred)
  • Vocational diploma from a relevant technical institution
  • Current relevant electrical certification
  • Locally valid driving permit
  • This position may require licensing for compliance with export controls or sanctions regulations.

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