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Senior Product Support Liaison
2 months ago
We are seeking a highly skilled Senior Product Support Liaison to provide technical direction for the Next Generation Jammer System (NGJ) at Royal Australian Air Force (RAAF) Amberley, Australia.
Key Responsibilities:- Manage the inspection, troubleshooting, repair, calibration, and return of Next Generation Jamming systems
- Implement Next Generation Jammer system Fleet Support Representative's efforts at Royal Australian Air Force in Amberley
- Train Royal Australian Air Force Next Generation Jammer system maintainers as needed
- Deploy in an expeditionary capacity with supported Next Generation Jammer system
- Support engineering, logistics, and operations teams
- Work with the engineering product development team
- Identify field support equipment needs for field troubleshooting
- Assist Royal Australian Air Force maintainers with all Next Generation Jammer support requirements
- Typically requires a Bachelor's and a minimum of 5 years prior relevant experience, or an Advance Degree in a related field and a minimum of 3 years' experience
- Extensive knowledge of RF and radar systems
- Experience reading engineering drawings (i.e., Common PDM)
- Experience with Contractor Logistics Support (CLS) and/or field service operations
- Experience and familiarity with the Airborne Electronic Attack (AEA) systems and/or the Next Generation Jammer Tactical Jamming System (TJS)
- Ability to deploy into foreign countries with a current Passport
- Active and transferable U.S. government issued security clearance is required prior to start date
- U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
- Additional years of experience will be considered in lieu of a degree
- Familiarity with U.S. Navy organizational level squadron operations
- Familiarity with U.S. Navy technical reports
- Familiarity with Royal Australian Air Force operations
- Experience in effectively communicating with end user of the system
- Excellent ability to represent the company as the initial interface with external customers and ensure customer support requirements are met
- Proficiency in Microsoft Office applications Excel, Word, and PowerPoint
- Excellent organization and detail oriented
- Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world
- At RTX, we value: Trust, Respect, Accountability, Collaboration, and Innovation
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role, please submit your application.
