Head of Retail Operations
1 month ago
About Us: House is a leading homeware & kitchenware retailer with a national presence. As part of Global Retail Brands Australia, we embody a customer-centric culture that sets us apart.
Key Responsibilities:
- Drive a customer-focused store experience through leadership by example
- Develop and lead a high-performing team, achieving sales targets and company key performance indicators
- Showcase expertise in Visual Merchandising by crafting an immersive and captivating store atmosphere
- Efficiently manage store rostering and wage expenses, maintaining a sharp focus on commercial acumen
- Manage stock levels in a fast-paced environment, ensuring exceptional customer service
- Track and analyze store sales performance, identifying opportunities for growth and improvement
What We Offer:
- Trips overseas, including destinations like Singapore and Paris
- $2,500 plus of merchandise for personal use
- Vouchers and discounts for you and your family
- Opportunities for training and development to reach your career goals
We're Looking for:
- Previous experience as an Assistant or Store Manager
- A passion for the retail industry and a customer-centric approach
- Ability to manage budgets, interpret financial reports, and create efficient rosters
- Operational excellence in stock control and visual merchandising
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