Head of Retail Operations

1 month ago


Wantirna South, Victoria, Australia House Full time

About Us: House is a leading homeware & kitchenware retailer with a national presence. As part of Global Retail Brands Australia, we embody a customer-centric culture that sets us apart.

Key Responsibilities:

  • Drive a customer-focused store experience through leadership by example
  • Develop and lead a high-performing team, achieving sales targets and company key performance indicators
  • Showcase expertise in Visual Merchandising by crafting an immersive and captivating store atmosphere
  • Efficiently manage store rostering and wage expenses, maintaining a sharp focus on commercial acumen
  • Manage stock levels in a fast-paced environment, ensuring exceptional customer service
  • Track and analyze store sales performance, identifying opportunities for growth and improvement

What We Offer:

  • Trips overseas, including destinations like Singapore and Paris
  • $2,500 plus of merchandise for personal use
  • Vouchers and discounts for you and your family
  • Opportunities for training and development to reach your career goals

We're Looking for:

  • Previous experience as an Assistant or Store Manager
  • A passion for the retail industry and a customer-centric approach
  • Ability to manage budgets, interpret financial reports, and create efficient rosters
  • Operational excellence in stock control and visual merchandising


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