
Automotive Education Specialist
1 week ago
**Job Title: Technical Training Officer**
About the Role
RACQ seeks a dedicated and experienced technical training officer to join its dynamic team.
This is an exciting opportunity for a motivated individual to play a vital role in researching, developing, and delivering high-quality training programs that meet the needs of internal and external customers.
The successful candidate will have the opportunity to work with emerging technologies and provide expert guidance to roadside assistance team members.
Key Responsibilities:
- Deliver Exceptional Training: Utilise contemporary training methodologies to meet ISP & ESP needs, ensuring high-quality learning experiences.
- Develop & Maintain Training Materials: Create, review, and update RACQ training materials to keep them relevant and aligned with industry standards.
- Provide Expert Advice & Support: Offer technical advice and training services to internal and external customers. Support the roadside assistance team through phone consultations on a rotational basis.
- Stay Ahead of Industry Trends: Conduct research on emerging technologies and prepare customers for future developments in the automotive industry.
- Project Participation: Contribute to new training programs, ensuring that they meet the unique needs of our customers.
- Manage Course Bookings & Records: Ensure efficient training bookings and accurate record-keeping in line with RACQ policies, procedures, and standards.
About You:
- Relevant technical experience, with a strong background in automotive technologies and training environments.
- Ability to research and assess training needs.
- Proven success in designing, developing, and delivering training programs.
- Expertise in evaluating training effectiveness.
- Strong communication skills—both written and verbal.
- Proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
- Well-developed interpersonal skills and the ability to engage effectively with various stakeholders.
Why Join Us?
We are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.
We offer a range of benefits including financial rewards, discounts on banking and insurance products, flexible working options, paid volunteer leave, and access to wellbeing initiatives.
We commit to respond to every applicant.
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