Administrative Support Officer

1 week ago

Sydney, New South Wales, Australia Healthscope Full time

Job Summary:

We are seeking an experienced Administration Officer to join our team at Healthscope. As an Administration Officer, you will provide high-quality administrative support to our healthcare teams, ensuring the smooth operation of our medical centre.

Key Responsibilities:

  • Provide exceptional patient-centred customer service, including greeting all customers and handling enquiries in a friendly and professional manner
  • Maintain accurate and timely patient information data collection, referrals, billing, and processing of medical records
  • Undertake general administration duties, including booking patient appointments and directing patient enquiries
  • Liaise with other areas of the hospital to ensure seamless communication and coordination
  • Arrange patient transport for discharge and inter-facility transfer
  • Manage patient electronic records, ensuring the privacy and confidentiality of patient information

Requirements:

  • Experience in an acute patient-focused healthcare facility or hospital
  • Highly developed interpersonal and time management skills, with the ability to work in a multidisciplinary work environment
  • Advanced computer literacy and sound knowledge of Microsoft Office (Outlook, Word, and Excel)
  • A track record of providing great service and customer experience
  • Strong interpersonal communication and report writing skills
  • Ability to work autonomously as well as in a team environment

Benefits:

  • Access to our OneHealthscope rewards program, offering a range of wellness benefits and discounts
  • Wellness benefits, including holistic support through our Employee Assistance Program and free services for permanent Healthscope employees and their immediate family members
  • OneHealthscope rewards program with national deals and discounts for travel, health insurance, and banking offers
  • Variety of leave options and salary packaging, additional superannuation, Novated motor vehicle lease, and Airline/Club membership

How to Apply:

Please click on the 'Apply' button below to be taken to our online application form. Please include a cover letter and your CV, along with the contact details of 2 professional referees.

Our commitment to quality and safety for our patients, staff, and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children's Check, prior to appointment. Persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.

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