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Store Operations Manager
4 weeks ago
Job Title: Store Manager
Company: Inditex
Location: Perth, Western Australia
Job Type: Full-time
Salary: $75,000 – $77,000
About the Role:
We are seeking an experienced Store Manager to join our team at Inditex in Perth, Western Australia. As a Store Manager, you will be responsible for managing and supporting all aspects of the store's operations, including customer service, visual merchandising, and team management.
Key Responsibilities:
- Manage and support all team members within the store to maintain a good image for the product and the store.
- Ensure a high level of customer service is offered by the team in the entire store.
- Maintain an up-to-date knowledge of products and promotions, including new arrivals and best sellers.
- Manage and support the delivery of customer service within the store in accordance with the company's standards and guidelines.
- Manage the organisation and arrangement of the stockrooms of the store to maximise efficiency and ensure compliance with directions from senior management and all health & safety requirements.
- Provide reports throughout the day to managers and colleagues.
- Manage and support the visual merchandising of products within the store in accordance with the company's standards and guidelines.
- Provide training and support to all team members within the store.
- Manage and motivate colleagues within the store in accordance with the company's standards and guidelines.
- Maintain an up-to-date knowledge of the store's daily/monthly/yearly budgets and targets, proposing specific action plans to ensure that we are reaching the company's objectives.
- Assist HR Managers in the recruitment and induction of members of the store team.
- Plan and manage the rosters for the team members within the store in accordance with the company's standards and guidelines.
- Manage the conduct and performance of team members within the store with support from the HR Manager, including management of conflict resolution procedures, performance management, participation in workplace investigations, and disciplinary procedures.
Requirements:
- Diploma and 2 years of relevant work experience, or 3 years of relevant work experience.
- Passionate about leading your team to success.
- Excellent communication skills.
- Knowledge in team rostering and employee relations.
- Business-minded and driven to succeed.
- High volume managerial experience (70 team size).
- Experience with MS Office Systems.
- Strong fashion knowledge and merchandising skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Desire professional growth and inspire the same for your team.
- Availability to work 38 hours per week and commit to a set roster that includes a mix of weekdays & weekends.
About Inditex:
At Inditex, we champion diversity and inclusion, fostering an environment where everyone feels valued and respected with equal access to opportunity. We are dedicated to ensuring a safe and healthy workplace for all, free from discrimination, harassment, bullying, or violence of any kind. We prioritise treating all individuals with dignity and respect, ensuring that every individual can thrive in a supportive and respectful atmosphere.
