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Business Analyst, Link Group

2 months ago

Perth, Western Australia Link Group Full time
About the Role

We are seeking a highly skilled Business Analyst to join our team at Link Group. As a Business Analyst, you will play a critical role in the delivery of high-quality business analysis activities to support the successful implementation of business projects.

Key Responsibilities
  • Work closely with project managers and other business analysts to deliver high-quality projects on time, on budget, and to the required standards.
  • Contribute to the successful delivery of revenue-generating work for our clients.
  • Undertake root cause analysis on identified business/system problems and identify pragmatic solutions for rectification.
  • Facilitate discussions at workshops to help understand stakeholder needs.
  • Work closely with business and client stakeholders to investigate, define, and document business requirements within specified timeframes.
  • Review legislation, initiative briefs, or other supporting material and work with relevant teams to understand the impacts to our business.
  • Model, analyze, and document business process flows.
  • Work with internal technical teams and external vendors to create system solutions that are 'fit for purpose.'
  • Prepare test plans/test cases and complete system testing against agreed business requirements.
  • Prepare training and handover material, with the ability to present changes to business and support teams.
  • Provide post-implementation warranty support to minimize disruption to business users.
  • Assist/support business users with user acceptance testing.
  • Work proactively with peers and contribute to the identification and implementation of ongoing process improvements.
  • Display role model behaviors with the ability to actively collaborate with others.
  • Ability to apply standard change and business analyst methodologies to ensure that business and IT change impacts are effectively managed.
  • Includes ability to identify, assess, and apply appropriate project governance that is applicable to this role.
  • Adherence to risk management procedures and policies at Link Group.
  • Awareness of RAID management, with the ability to identify and escalate as appropriate to project managers.
Requirements
  • 3 years of business analysis and project delivery experience, including supporting and implementing system/process enhancements.
  • Demonstrated awareness of business analysis concepts and techniques, including BABOK.
  • Understanding of basic project methodologies, including Agile.
  • Experience in the finance/superannuation industry.
  • Ability to problem-solve and interpret 'ambiguous' requirements.
  • Excellent analytical skills, presentation skills, and oral and written communication skills.
  • SQL skills and experience (desired but not essential).
  • Experienced with Microsoft suite of tools and competent user of Service Now, Jira, and Share Point.
  • Ability to work well under pressure and be self-driven.
About Us

Link Group is a global, digitally enabled business connecting millions of people with their assets - safely, securely, and responsibly. Through our two businesses, Link Retirement Solutions and Link Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient, and scalable services, purpose-built solutions, and modern technology platforms that deliver world-class outcomes and experiences.

A member of Link Group, a global financial group, we help manage regulatory complexity, improve data management, and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity, and data insights.

We are an inclusive employer whose people work collaboratively. We encourage, support, and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to, gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status, or carers responsibilities.