Highly Skilled Japanese Language Technical Support Specialist

1 week ago


Sydney, New South Wales, Australia Clarrow Full time
Company Overview

Clarrow is a leading innovative software solution provider empowering businesses worldwide with cutting-edge SaaS products.

Salary and Benefits

We offer $30/hour + Superannuation and a 1-year contract opportunity for the right candidate.

About the Role

This position is a highly skilled technical support role, requiring fluency in Japanese (both written and spoken) to provide prompt and effective technical support to Japanese-speaking customers via phone, email, and chat. The ideal candidate will have strong technical aptitude, excellent communication skills, and the ability to work independently as part of a team.

Responsibilities
  • Provide first-level and some second-level technical support to Japanese-speaking customers.
  • Troubleshoot and resolve customer issues related to Clarrow's SaaS products.
  • Document and track customer interactions and resolutions in the support ticketing system.
  • Collaborate with Level 2 support and engineering teams to escalate and resolve complex issues.
Requirements
  • Fluency in Japanese (both written and spoken) is mandatory.
  • Proficiency in English.
  • Previous experience in technical support is preferred.
  • Strong technical aptitude and ability to learn new software quickly.
  • Excellent communication and interpersonal skills.
Benefits
  • Fully remote role / full-time WFH
  • Opportunity to work in a fast-paced and innovative environment
  • Comprehensive training and ongoing professional development
  • Collaborative and supportive team culture


  • Sydney, New South Wales, Australia Clarrow Full time

    Are you a motivated and highly skilled technical support specialist with excellent communication skills in Japanese?We are seeking an experienced Level 1-2 Technical Support Agent fluent in Japanese to join our team at Clarrow.The successful candidate will play a crucial role in providing prompt and effective technical support to Japanese-speaking customers,...


  • Sydney, New South Wales, Australia Salt Recruitment Full time

    We are seeking a skilled Technical Support Specialist fluent in Japanese to join our team. The successful candidate will play a crucial role in assisting Japanese-speaking customers by providing prompt and effective technical support.As a Technical Support Specialist, you will be responsible for:Providing first-level and some second-level technical support...


  • Sydney, New South Wales, Australia Salt Recruitment Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our Japanese speaking clients.About the RoleThe successful candidate will have strong technical aptitude and the ability to learn new software quickly....


  • Sydney, New South Wales, Australia Salt Recruitment Full time

    Job Summary:We are seeking a dedicated and enthusiastic Technical Support Specialist fluent in Japanese to join our technical support team. The successful candidate will play a crucial role in assisting Japanese-speaking customers by providing prompt and effective technical support.Key Responsibilities:Provide first-level and some second-level technical...


  • Sydney, New South Wales, Australia HOBAN Recruitment Full time

    About the RoleAs a dynamic and growing company based in Sydney, HOBAN Recruitment is seeking an experienced Japanese Language Accounting Specialist to join our client's finance team on a full-time basis. This is a fantastic opportunity for someone with strong attention to detail, excellent communication skills in both Japanese and English, and a proactive...


  • Sydney, New South Wales, Australia FindTutors Full time

    We are currently seeking a highly skilled Japanese language instructor to join our team of online tutors. This part-time, remote position offers the opportunity to assist students of all ages and proficiency levels in mastering the Japanese language.No previous tutoring experience is required; we welcome candidates who have a strong foundation in Japanese...


  • Sydney, New South Wales, Australia HOBAN Recruitment Full time

    Are you looking for a challenging role in finance where you can utilize your language skills to communicate effectively with clients?We are seeking a highly motivated and detail-oriented Multilingual Accounting Associate with strong Japanese language skills to join our client's finance team. The successful candidate will have the opportunity to work closely...


  • Sydney, New South Wales, Australia Salt Recruitment Full time

    Company OverviewSalt Recruitment is proud to partner with a leading innovative software solution provider that empowers businesses worldwide. Their cutting-edge SaaS products are designed to streamline operations, enhance productivity, and drive growth.About the RoleWe are seeking a dedicated and enthusiastic Level 1-2 Technical Support Agent fluent in...


  • Sydney, New South Wales, Australia HOBAN Recruitment Full time

    At HOBAN Recruitment, we are looking for a highly motivated and detail-oriented Japanese Language Specialist to join our team as a Junior Assistant-Property Manager.This is an exciting opportunity for someone who speaks Japanese and is looking to start their career in property management. The company is willing to provide comprehensive training from the...


  • Sydney, New South Wales, Australia Clarrow Full time

    Clarrow is a leading innovative software solution provider that empowers businesses worldwide with cutting-edge SaaS products. We are seeking a dedicated and enthusiastic Level 1-2 Technical Support Agent fluent in Japanese to join our technical support team.About the RoleWe are looking for an experienced technical support professional to provide first-level...


  • Sydney, New South Wales, Australia FindTutors Full time

    We are seeking a highly skilled and enthusiastic Expert Language Facilitator to join our team as a Japanese Instructor. This part-time, remote position offers the opportunity to assist students of all ages and proficiency levels in mastering the Japanese language.As a seasoned language educator, you will provide personalized instruction and guidance to meet...


  • Sydney, New South Wales, Australia Salt Recruitment Full time

    We are seeking a dedicated and enthusiastic Technical Support Agent fluent in Japanese to join our team.As a Technical Support Specialist, you will play a crucial role in assisting Japanese-speaking customers by providing prompt and effective technical support. Your passion for technology, excellent problem-solving skills, and commitment to customer...


  • Sydney, New South Wales, Australia Programmed Full time

    PERSOLKELLY is a leading HR service provider in the Asia Pacific region, affiliated with PERSOL HOLDINGS Co. Ltd (Japan).Our Japanese Desk Service in Australia offers tailored workforce solutions to Japanese companies across the country.We are seeking a highly skilled Accountant/ Auditor/ Finance Manager or professional with expertise in accounting and...


  • Sydney, New South Wales, Australia Clarrow Full time

    We are seeking a dedicated and enthusiastic Technical Support Agent fluent in Japanese to join Clarrow's technical support team.About the RoleAs a Technical Support Specialist, you will play a crucial role in assisting Japanese-speaking customers by providing prompt and effective technical support. You will be responsible for troubleshooting and...


  • Sydney, New South Wales, Australia Programmed Full time

    About the OpportunityWe are seeking highly skilled Japanese language professionals to join our team in Sydney. This is an excellent opportunity to develop your career with a leading company.As a Japanese speaking professional, you will have the chance to work on various projects and contribute to the growth of our organization.Key ResponsibilitiesDevelop and...


  • Sydney, New South Wales, Australia Clarrow Full time

    Job OverviewWe are seeking a highly motivated and experienced Technical Support Specialist to join our team at Clarrow. This is a fantastic opportunity for someone who is passionate about technology and has excellent communication skills to work with clients from Japan.


  • Sydney, New South Wales, Australia HOBAN Recruitment Full time

    We are a dynamic and growing company located in Sydney, committed to providing high-quality services to our clients. As a permanent, full-time position, we are seeking an experienced Accounting Administrator with fluency in Japanese to join our client's finance team.Key Responsibilities:Assist with bookkeeping, journal entries, and reconciliation of...


  • Sydney, New South Wales, Australia HOBAN Recruitment Full time

    Job DescriptionWe are seeking a highly skilled and organized Administrative Sales Coordinator - Japanese Language to join our dynamic team in Sydney.About the RoleThis is an exciting opportunity for a bilingual professional to leverage their administrative experience and sales skills in a fast-paced environment. As an Administrative Sales Coordinator -...


  • Sydney, New South Wales, Australia Clarrow Full time

    Technical Support SpecialistWe are seeking a dedicated and enthusiastic technical support specialist fluent in Japanese to join our team. The successful candidate will play a crucial role in assisting Japanese-speaking customers by providing prompt and effective technical support.Key Responsibilities:Provide first-level and some second-level technical...


  • Sydney, New South Wales, Australia HOBAN Recruitment Full time

    About the RoleWe are seeking a skilled Japanese language consultant to join our team at HOBAN Recruitment. As a key member of our team, you will work closely with professionals from various backgrounds to understand their needs and provide exceptional support.The ideal candidate will have a strong proficiency in Japanese (conversational or fluent) and...