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Goods Transport Specialist
3 weeks ago
As a key member of our team, the successful candidate will be responsible for delivering high-quality products and exceptional customer service to trade customers in Western Australia.
- Main Responsibilities:
- Coordinate and manage deliveries to meet customer needs
- Build strong relationships with customers through sales and high service standards
- Ensure a safe working environment by adhering to workplace safety protocols
- Practice safe driving behaviors at all times
- Deliver high-level customer service by responding promptly to customer inquiries and resolving issues efficiently
- Safely deliver parts and products to customers
- Actively promote products and marketing activities during deliveries to increase sales
- Assist the team with tasks such as processing orders, dispatching products, processing credits, and handling customer inquiries
- Requirements:
- Able to multitask and prioritize deliveries based on urgency
- Customer service mindset; ability to build strong customer relationships
- Friendly and knowledgeable about products and services offered
- Comfortable working independently with minimal supervision
- Physical capacity to perform duties, including handling heavy products
- Always conscious of workplace safety and adhere to company policies
- Ongoing commitment to safe driving practices
- Hold a current/valid driver's license (manual preferred)
- Previous customer service experience within a trade/mechanical environment is desirable
- Available to work Monday to Friday and flexible to work other days if required