
Sales Support Associate
7 days ago
We are seeking a Sales Support Associate to provide exceptional customer service, process transactions accurately and achieve KPI targets.
Key Responsibilities:
- Provide excellent customer service by actively listening to and understanding customer needs
- Audit and process day-to-day transactions in the sales department
- Analyse pricing trends to achieve KPI targets
- BUILD long lasting relationships with customers through effective communication and negotiation skills
- Perform all transactions in line with company requirements
Requirements:
- Proven customer service experience preferably in retail environment
- Interest in Technology, Gaming, Collectables or Tools and Hardware
- Confident negotiation skills with customers
- Strong communication skills that build rapport, trust and demonstrate compassion
- Ability to discuss and explain contract details with customers
What's on Offer:
- Team bonuses and incentives
- Career growth and development opportunities
- Full Training provided
- Health Insurance Discounts (Bupa & HBF)
- 30% Store Discount
- Plus, much more
We value diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.
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