
Ambassador of Customer Satisfaction
1 week ago
**Job Summary:**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our community, you will be responsible for providing exceptional experiences to our customers, building strong relationships, and contributing to the growth and success of our business.
**Key Responsibilities:
- BUILD EFFECTIVE RELATIONSHIPS WITH NEW AND EXISTING CUSTOMERS
- WORK AS PART OF A TEAM TO PROVIDE OUR COMMUNITY WITH EVERYTHING THEY NEED
- CREATE EXCEPTIONAL EXPERIENCES IN EVERY INTERACTION
- ANSWER INCOMING CALLS AND PREPARE MEETING ROOMS
- CARE FOR YOUR CENTRE TO ENSURE IT IS ALWAYS A PROFESSIONAL AND INSPIRING WORK ENVIRONMENT
- BRING A POSITIVE AND INSPIRING ATTITUDE WITH FANTASTIC CUSTOMER SERVICE SKILLS
- ADAPT QUICKLY TO FAST-CHANGING SITUATIONS
- BUILD STRONG RELATIONSHIPS WITH EVERY CUSTOMER TO BETTER DELIVER ON THEIR NEEDS
- Maintain HIGH STANDARDS IN ALL ASPECTS OF THE ROLE
- TAKES OWNERSHIP AND ACT DECISIVELY TO SOLVE PROBLEMS
**What We Offer:
- A COMPETITIVE PACKAGE
- A WORLD-CLASS, HIGH CALIBRE WORK ENVIRONMENT
- TIME FOR YOU - OUR CENTRES OPERATE MONDAY-FRIDAY
- STRUCTURED TRAINING AND DEVELOPMENT PROGRAMMES
- OPPORTUNITIES FOR CAREER GROWTH AND RESPONSIBILITY
We believe that a work-life balance is crucial for your success and we offer a range of benefits to support this including structured training and development programmes, opportunities for career growth and responsibility, and a competitive package.
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