Retail Operations Manager

4 days ago


Biggera Waters, Queensland, Australia Cotton On Group Full time

We are seeking an exceptional Retail Operations Manager to join our team at Supre Harbour Town.

This is a highly rewarding opportunity for a motivated and experienced professional who can lead and embed a culture that builds a team of engaged product and Brand ambassadors within their store.

As a key member of our leadership team, you will be responsible for enabling and empowering your Store Management team to deliver multiple Brand moments and an elevated flagship experience for our customers to shop seamlessly throughout the store.

You will identify your teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession.

Additionally, you will work with your Field VM and Merch partners to provide customer and store insights to drive results and create great experiences for our customers.

The estimated salary for this position is $80,000 - $100,000 per annum, depending on experience.

We offer a competitive base salary + super, local and global career growth opportunities, 50% off Cotton On Group Brands, wellness support 24/7, discounts for employees and their families, and Returnity – a paid program for new parents heading back to work.

If you are passionate about delivering exceptional customer experiences and have a proven track record in retail operations management, we would love to hear from you.

We are looking for someone who is customer-first, people-focused and results-driven, with excellent communication and leadership skills.



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