Chief Operating Officer

4 days ago

Adelaide, South Australia beBeeManager Full time $90,000 - $120,000
Operations Manager Role

We are seeking a highly organized and detail-oriented Operations Manager to oversee our day-to-day operations, client relationships, and internal processes.

The successful candidate will be responsible for managing client records, processing audit reports, updating our ERP system, and ensuring data integrity. They will also be involved in scheduling audits, distributing reports, and maintaining a positive team environment.

This is an excellent opportunity for someone who is passionate about operational efficiency, team leadership, and delivering exceptional client service.

Key Responsibilities:

  • Client Management: Liaise with clients, review contracts, and coordinate certifications.
  • Business Operations: Maintain client records, process audit reports, update the Company ERP, manage audit scheduling, report distribution, and ensure data integrity.
  • Office & Staff Management: Oversee office activities, manage correspondence, and coordinate staff recruitment, training, and performance reviews.
  • Client Satisfaction: Address client inquiries, resolve complaints, and track client satisfaction indicators.
  • Reporting & Analysis: Prepare and present operational and audit reports in monthly meetings. Manage the collection and reporting of process data to management.
  • Leadership: Coordinate with auditors, manage office staff workloads, and maintain a positive team environment.

Qualifications:

  • Proven experience in client management and operations.
  • Strong organisational skills and attention to detail.
  • Excellent communication and problem-solving abilities.
  • Ability to manage and lead a team effectively.

Benefits:

We offer a competitive salary, professional development opportunities, a collaborative and dynamic work environment, and the chance to contribute to a leading organisation.

What We Offer:

A supportive and inclusive workplace culture, flexible working arrangements, and opportunities for growth and development.

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