Executive Support Specialist
5 days ago
About NOV Inc
NOV Inc is a leading company in the industry, dedicated to delivering exceptional services and solutions.
Job Summary
We are seeking an experienced Executive Support Specialist to join our team. This role will provide administrative support to our Service Manager, ensuring the successful execution of daily activities and tasks.
Responsibilities
- Assist the Service Manager in planning and executing service activities and strategies for growth.
- Process incoming service and warranty enquiries, directing them to relevant departments or personnel as needed.
- Action quotations for service exchange and repairs in a timely manner.
- Contribute to CRM and warranty processes.
- Follow up with clients on outstanding quotations.
- Capture and record invoices from suppliers, matching them to purchase orders and sending them to Head Office promptly.
- Generate purchase orders for goods and services as required.
- Manage the Facility Pump Hire Fleet, ensuring records and invoicing are current and up-to-date.
- Organize and maintain facility administration files systematically.
- Create manufacturing/shop orders as necessary.
- Manage commodities to ensure the facility operates effectively.
- Ensure all requests from the Finance Department for documentation are completed and sent on time.
- Maintain office facilities in a clean, tidy, and respectable condition.
- Demonstrate professionalism to foster a positive working environment.
- Comply with all company policies and procedures.
- Adhere to NOV OH&S processes and legislative compliance.
- Perform various administrative duties, such as booking stock in, dispatching orders, and scheduling service jobs.
- Support other service facilities as needed.
- Carry out additional tasks relevant to the position as necessary.
Requirements
This role requires:
- Excellent organizational and communication skills.
- Ability to work independently and collaboratively as part of a team.
- Strong attention to detail and ability to multitask.
- Experience with administrative software and systems.
- Familiarity with CRM and warranty processes.
What We Offer
We offer a competitive salary, approximately $65,000 per annum, plus additional benefits.
Why Join Us
At NOV Inc, we value our employees and offer a supportive work environment, opportunities for growth and development, and a commitment to excellence.
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