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Service/Retail Operations Manager
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Service Manager Role
National Pharmacies, a leading healthcare organization, is seeking a highly skilled Service Manager to join our team. With a strong commitment to excellence, we strive to create a healthier nation, one member at a time.
As a Service Manager, you will play a critical role in enabling us to fulfill our purpose by:
- Providing exceptional customer service and consulting with customers to ensure they receive the best advice for their health and beauty needs.
- Overseeing the daily operations of the OTC area of the pharmacy, ensuring seamless execution and high-quality customer experience.
- Ensuring our stores are beautifully presented and well-stocked, creating a welcoming environment for customers.
- Inspiring and leading the OTC team to deliver outstanding and professional customer service, every time.
Key Qualifications and Responsibilities
- Relevant retail and people management experience in pharmacy, with a proven track record of success.
- Motivation and ability to guide and lead others, fostering a positive and productive team environment.
- A positive attitude and ability to manage and multitask in this fast-paced role.
- Ability to work flexible hours, adapting to the needs of the business.
Benefits and Opportunities
- Employee discounts across our range of health, beauty, and optical products.
- Support to achieve nationally recognized qualifications in Community Pharmacy.
- Opportunity to work for an organization that genuinely cares about its customers and the community, through sponsorships and investments in our business.
- Annual Employee Awards night, recognizing and celebrating individual and team achievements.
- Chance to participate in National Pharmacies' community initiatives and events.
