Systems Manager

4 weeks ago

Melbourne, Victoria, Australia ANZ Full time

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a key member of our Advice System team, you will play a crucial role in translating the strategic vision set in the roadmap into an achievable and prioritised release schedule. You will be responsible for managing the product backlog, defining detailed requirements, and overseeing product releases. By focusing on the execution of product features and continuous improvement of the Salesforce platform, you will drive successful product delivery and enhance the value provided to the Advice business.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

As a Systems Manager, you are accountable for:

  • Ongoing management of Advice Plus, our Salesforce Financial Services Cloud CRM.
  • Plan and manage product releases, ensuring timely delivery of features and enhancements.
  • Coordinate release schedules, manage deployment processes, and oversee quality assurance to ensure successful launches.
  • Create, maintain, and prioritise the product backlog to ensure alignment with the product roadmap and strategic objectives.
  • Conduct reviews and testing to validate that new features and enhancements meet acceptance criteria and quality standards before release.
  • Collaborate with development teams to ensure that code and configurations meet the required standards and deliver the intended functionality.
  • Address and resolve any issues or bugs identified during testing to ensure a smooth user experience.
  • Maintain comprehensive documentation for product features, requirements, and release notes.
  • Perform hands-on development tasks and customisations where needed to support product features and system enhancements

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

  • Deep understanding of Salesforce Financial Services Cloud and its functionalities, and understanding of the Salesforce tech stack.
  • Familiarity with financial services industry regulations and compliance requirements, particularly in Financial Advice.
  • Experience with agile methodologies and tools (e.g., Scrum, Kanban).
  • Proficiency in managing product releases, including planning, scheduling, and quality assurance.
  • Hands-on development skills in Salesforce or similar CRM platforms.
  • Effective leadership and team management skills for overseeing a delivery squad including SMEs, developers, and business analysts.

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

So why work with us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 76206.

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