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AWS Support Engineer

2 weeks ago

Melbourne, Victoria, Australia Amazon Full time

Company Overview

Amazon Web Services (AWS) is the leading provider of cloud infrastructure and services, empowering businesses and developers to innovate and scale their operations. As a Cloud Support Engineer at AWS, you will be part of a global team that delivers exceptional support to our customers, enabling them to succeed in the cloud.

About the Role

We are seeking a skilled Cloud Support Engineer to join our team, bringing a unique blend of technical expertise, excellent communication skills, and a passion for cloud computing. Your primary responsibilities will include:

  • Providing expert-level support to customers experiencing issues with AWS services.
  • Partnering with internal teams to develop and implement new processes and tools that enhance the customer experience.
  • Designing and delivering engaging training sessions to educate customers on AWS services and best practices.
  • Promoting a culture of innovation and continuous improvement within the team.

Benefits and Perks

As a Cloud Support Engineer at AWS, you can expect:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and collaborative work environment.
  • A comprehensive training program to equip you with the skills and knowledge necessary to succeed in this role.