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Educator

2 months ago

Melbourne, Victoria, Australia lululemon Full time
Job Summary

The Educator role is a key position at lululemon, where you will be responsible for creating a world-class customer service experience in our retail stores. As an Educator, you will be an expert in sharing top-quality product education and speaking authentically about our community and culture.

Key Responsibilities
  1. Provide exceptional customer service by engaging with guests, assessing their needs, and offering customized solutions.
  2. Deliver technical product education by articulating the value and benefit of our products.
  3. Facilitate seamless guest transactions and execute market-relevant omnichannel programs according to company standards.
  4. Work collaboratively with team members to ensure optimal guest experience and support store operations.
  5. Perform product presentation tasks, use in-store technology, and maintain a clean and luxurious store environment.
What We Look For
  • Inclusion & Diversity: Creates an inclusive environment that values and celebrates differences.
  • Integrity/Honesty: Behaves in an honest, fair, and ethical manner.
  • Guest Experience: Enjoys working and connecting with guests, understanding, and helping them.
  • Personal Responsibility: Accepts responsibility and accountability for actions, is dependable.
  • Self-Awareness: Is aware of how words or actions may be perceived by or affect others.
  • Collaboration and Teamwork: Works productively with others to achieve goals, seeks diverse perspectives.
  • Enthusiasm: Is enthusiastic about one's own work, looks for ways to make work fun and engaging.
Requirements
  • Must be legally authorized to work in the country where the store is located.
  • Willing to work a flexible schedule.
  • Willing to move through the store to help guests and accomplish work.
  • Willing to work as part of a team and complete some work independently.
Benefits & Perks

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top-up program, and personal and professional development programs.