
Administrative Services Coordinator
8 hours ago
We are seeking a highly skilled Administration Officer to support the delivery of high-quality aged and community care services. This role will involve working with a dedicated team to provide exceptional customer service, manage client records, and contribute to quality improvement initiatives.
Key Responsibilities:- Respond to client enquiries with empathy, accuracy, and respect
- Maintain accurate and up-to-date client records in care management systems
- Process purchase orders, accounts for payment, and ensure financial compliance
- Support events promoting inclusion and wellbeing in the community
- Contribute to quality improvement and refine our systems and services
- Ensure compliance with Aged Care Quality Standards, including privacy and duty of care protocols
- Certificate IV in Business (Office Administration) or relevant experience
- Experience in financial systems, data collation, and client databases
- Strong time management, multitasking, and attention to detail skills
- High-level customer service skills with a positive, professional attitude
- A current driver licence and satisfactory police record check
Benefits:
We offer an inclusive, supportive, and nurturing work environment, ongoing training and professional development opportunities, corporate benefits, and an Employee Assistance Program for mental health and wellbeing support.
About the Role:
This is an exciting opportunity to join a passionate team dedicated to supporting the ageing community. If you have a strong passion for delivering exceptional customer service and contributing to quality improvement, we encourage you to apply.
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