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Food Service Assistant

2 months ago

Melbourne, Victoria, Australia vietyummese Full time
{"Job Title": "Food Van Kitchen/Service Assistant", "Job Summary": "We are seeking a passionate and enthusiastic individual to join our team as a Food Van Kitchen/Service Assistant. As a key member of our team, you will be responsible for providing an exceptional customer experience in a fast-paced food van environment.

Responsibilities:

* Assist with opening and closing procedures
* Manage customer orders and enquiries
* Operate our Point of Sale system
* Provide support in all aspects of kitchen operation, including food preparation and maintenance of a high standard of cleanliness and safety

Requirements:

* Experience in a fast-paced environment (preferred)
* Excellent customer service skills
* Ability to identify potential hazards
* Good literacy and numeracy skills
* Ability to communicate clearly in both written and verbal form
* Ability to follow written procedures to a high degree
* High standard of presentation and attention to detail
* Ability to stay calm and professional under pressure
* Ability to work a flexible rotating roster, including evenings and weekends
* Proven ability to adapt to changes readily

What We Offer:

* Flexible working arrangements
* Located next to Pakenham train station and Main Street shops
* Variety of tasks to keep you busy and develop your skills
* Free drinks and discounted meals on your shifts

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.", "Company Overview": "Vietyummese is an authentic Vietnamese food experience, showcasing delicious Vietnamese dishes. We are passionate about sharing the food and culture of Vietnam and strive to be responsible and fair in our mission to achieve this goal.", "Key Responsibilities": "* Be your warm and positive self at all times while at work
* Add value to the customer's experience by suggesting products they might want
* Listen to, interact with, and build rapport with customers
* Communicate customer feedback to Team and Management
* Complete the transaction using the Point of Sales system
* Maintain a clean work environment
* Follow the Food Safety Program and temperature checking and cleaning schedule
* Help maintain all records
* Follow directions from managers
* Take care for their own health and safety as well as that of others who may be exposed to the work they do
* Create a healthy and safe environment in the workplace by proactively rectifying potential hazards
* Inform other team members and management of potential hazards and near miss incidents
* Report any potential and actual hazards to their manager by following the accident reporting procedures
* Make use of available safeguards, safety devices, safe work procedures, and personal protective equipment provided
* Participate in safety training where provided"}