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Healthcare Supply Chain Professional

1 month ago

Erskine Park, New South Wales, Australia Linfox Pty Ltd Full time

About the Role

Linfox Healthcare is seeking a skilled Account Manager to join our team. As a key member of our operations team, you will be responsible for managing a portfolio of customer accounts and ensuring service delivery meets contractual commitments.

Key Responsibilities

  • Manage a portfolio of customer accounts and ensure service delivery is in line with contractual commitments
  • Research and analysis of existing and prospective customers and development of marketing material to facilitate organic growth
  • Proactive management of customer relationships, facilitate BOR's, and contractual reporting
  • Provide operational and financial insights to a variety of stakeholders and support tenders, pricing and presentations based on customer requirements positioning Linfox as the Healthcare supply chain solution of choice
  • Reviewing and establishing customer contracts & agreements for new and existing customers
  • Manage new customer integration and ensure a seamless transition to a successful implementation

Requirements

  • Ideally experience in business development or account management within a complex Pharmaceutical or Medical Device supply chain environment or operational experience with a proactive approach to relationship management
  • Providing client-focused solutions in a fast-paced multi customer environment
  • Understanding of revenue models, rate cards, P/L, cost-to-serve and commercial analytics
  • Demonstrated ability to effectively implement and manage contracts and/or agreements
  • Self-motivated, analytical and methodical to drive results

About Us

Linfox Healthcare is a leading provider of warehousing and distribution services for pharmaceutical and medical device manufacturers across Australia and New Zealand. We are committed to operational excellence and customer satisfaction.