Sales Associate

2 months ago

Gepps Cross, South Australia Barbeques Galore Full time
About Barbeques Galore

We are Australia's leading retailer of BBQs and smokers, accessories, consumables and fuel, outdoor furniture and heating products with a national network of 90 stores.

Job Summary

The Sales Team Member will be responsible for assisting customers with their purchases, providing product information, and ensuring exceptional customer service. The role requires excellent communication skills, the ability to work in a fast-paced environment, and a strong selling and communication skills.

Key Responsibilities
  • Maintain up-to-date knowledge of products and services offered and discuss available options with customers.
  • Assist customers with their product selection and execute Barbeques Galore's care sales process to maximise transaction value and profit.
  • Ensure high levels of customer satisfaction through excellent sales service, product knowledge, and after-sales support.
  • Maintain a clean and organised store environment and undertake store and stock housekeeping activities as advised.
  • Report all customer complaints and service requirements to appropriate team members in a timely manner to minimise customer dissatisfaction.
Requirements
  • Previous experience in a retail environment preferred.
  • Take initiative and operate with a high degree of autonomy.
  • Have a highly driven, self-motivated approach and strong selling and communication skills.
  • High attention to detail and well-organised.
  • Have a passion for delivering great customer service and producing great store results.
What We Offer
  • Great base salary + super + performance incentives.
  • Great culture and a supportive team environment.
  • Generous discounts and staff deals across our product range.
  • Generous Parental Leave Policy, supporting both primary and secondary carers.
  • Ongoing career development, including coaching, certificate III and IV training, and leadership development programs.
  • Great benefits via our 'Grillhouse' rewards and benefits program, offering discounts across hundreds of retailers.

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